Terms of service

1. The agreement

These Terms, together with our Privacy Policy, our Refund Policy and our Money-Back Guarantee, form the entire agreement between you and Bunzy governing your use of the Service (the Agreement). Each of those documents is incorporated into these Terms by reference. If a specific provision of the Refund Policy or the Money-Back Guarantee conflicts with these Terms on the subject of refunds, that specific provision controls; on every other subject these Terms control.

In these Terms, we, us and Bunzy mean the Bunzy legal entity identified in the Contact section. You and Customer mean the person or organization that accepts these Terms. Customer Content, Output and Integration are defined where they first appear.

2. The Service

Bunzy is a blog-on-autopilot platform. The Service analyzes the website you connect, learns your brand voice and target keywords, plans a calendar of topics, and writes, illustrates and publishes search-optimized articles to your blog on a recurring schedule. Content is delivered to your own domain through the Integrations described in section 11, through our read-only API and SDK, or through a Bunzy-hosted blog. Depending on your plan, the Service may also include keyword research, a free site audit, search-performance reporting, and a curated backlink program.

We improve the Service continuously and may add, modify or discontinue features. Where we materially remove a feature that your plan includes, we will give you reasonable advance notice. Features identified as beta, preview or experimental are provided as-is, may be withdrawn at any time, and are excluded from any commitment in this Agreement.

3. Eligibility and accounts

You must be at least 18 years old and capable of entering into a binding contract. If you accept these Terms on behalf of a company or other organization, you represent that you have authority to bind it, and you and it are jointly responsible for its use of the Service.

You are responsible for maintaining the confidentiality of your login credentials, API keys and integration credentials, and for all activity that occurs under your account. Notify us at hello@bunzy.io promptly if you suspect unauthorized access. Keep your contact and billing details accurate so that we can reach you and bill you correctly. Team members you invite act on your behalf, and you are responsible for their compliance with this Agreement.

4. Subscriptions, pricing and payment

Trial. When a trial is on offer, you may start Bunzy by paying a one-time trial fee at checkout. The fee is charged immediately, verifies your payment method, and gives you a set number of articles over a limited trial period. The fee, the length of the trial and the number of articles are shown at checkout before you pay. The trial fee is non-refundable except where the law requires otherwise. Unless you cancel before the trial ends, your account converts automatically to the paid plan and billing cycle you selected at checkout, and the first subscription payment is charged on the day the trial ends. During the trial you may cancel at any time in one click from your dashboard, in which case no subscription payment is taken.

Direct subscription. When no trial is on offer, you are charged at checkout for the first billing period of the plan and billing cycle you chose. A first billing period may be sold at an introductory price, which applies to that first period only; every following period renews at the renewal price for that plan and cycle. Both the introductory price and the renewal price, and the frequency of renewal, are displayed at checkout before you pay.

Renewal. Subscriptions renew automatically at the end of each billing period, monthly, yearly or every two years according to the cycle you chose, until cancelled. The prices displayed to you at checkout remain your prices for as long as that subscription runs, even if we change the prices we offer to new customers. If we change the prices of an existing plan, the change applies from your next renewal and we will give you at least 30 days notice by email.

Payment processing. Payments are processed by our payment provider, which acts as the seller of record for the transaction, issues your receipt, and collects any applicable taxes. Prices are stated in US dollars and exclude taxes unless the checkout states otherwise. If a payment fails, we may retry it and may suspend the Service until payment succeeds. You authorize recurring charges to the payment method on file for as long as your subscription is active.

Quotas. Each plan includes a monthly article quota and other usage limits stated at checkout and in your dashboard. Unused quota does not carry over between periods. We may enforce reasonable technical limits to protect the Service.

Refunds and the guarantee. If you are a first-time subscriber, you may request a full refund of your first subscription payment within 14 calendar days of that charge by emailing hello@bunzy.io. One refund per customer, returned to the original payment method. The complete conditions and our response times are set out in the Money-Back Guarantee. Outside that guarantee, and for all renewal charges, payments are non-refundable except as the Refund Policy or applicable law provides.

Immediate performance. The Service is a digital service that begins as soon as you subscribe: we start analyzing your site, planning your calendar and generating articles immediately, and we incur the associated costs at once. By subscribing you expressly request that we begin immediately. If you are a consumer in the European Union or the United Kingdom, you acknowledge that your statutory right of withdrawal is lost once the Service has been fully performed within the withdrawal period, and that if you withdraw while it is partly performed we may retain an amount proportionate to what was delivered before you notified us. The Money-Back Guarantee is offered in addition to that statutory right and does not reduce it.

5. Cancellation and termination

By you. You may cancel your subscription at any time in one click from your dashboard, or by emailing hello@bunzy.io. Cancellation takes effect at the end of the billing period already paid for. You keep access until then, and no further charges are made. Cancellation does not by itself entitle you to a refund of the current period; refunds are governed by the Refund Policy and the Money-Back Guarantee. You may also close your account at any time by contacting us.

By us. We may suspend or terminate your account, with notice where practicable, if you materially breach this Agreement, if a payment fails and is not remedied, if a required third-party connection is revoked, if we are required to do so by law, or if your continued use would create a legal, security or reputational risk for us or for other customers. Where the breach can be cured, we will ordinarily give you the opportunity to cure it before terminating.

Effect. On termination or expiry, your right to use the Service ends, generation and publishing stop, and API access is revoked. Articles already published to your own site remain on your site and remain yours. You may export your content before your access ends, and we will provide it on request within 30 days after closure. After that period we delete or anonymize your data as described in the Privacy Policy, subject to records we are legally required to keep. Sections that by their nature should survive termination, including payment obligations, ownership, disclaimers, limitations of liability, indemnities and governing law, survive.

6. Your content

Customer Content means the material you provide to the Service or that the Service reads on your instruction, including the content of your connected website, your brand voice, keywords, images, settings, and anything you upload or enter. You retain all rights in Customer Content.

License to us. You grant Bunzy a worldwide, non-exclusive, royalty-free license to access, copy, store, process and transmit Customer Content solely to provide, maintain, secure and improve the Service for you and to comply with law. This license ends when your Customer Content is deleted from the Service, except for copies held in routine backups until they cycle out.

Your responsibilities. You represent and warrant that you own or are authorized to connect each website you connect, that you have all rights needed to provide Customer Content to us, and that Customer Content and its use through the Service do not violate any law or any third-party right. You are responsible for backing up Customer Content that exists only within the Service.

7. AI-generated output

Output means the articles, images, titles, metadata and other material the Service generates for you. As between you and Bunzy, you own the Output generated for your account, and Bunzy assigns to you any rights it may hold in it. You may use, edit, publish, distribute and sublicense Output without restriction, including under your own brand or on behalf of your clients.

Nature of Output. Output is produced by large language and image models, guided by your Customer Content and settings. It may contain factual errors, outdated information, omissions, or phrasing you would not choose. Output may be similar or identical to output generated for other customers where the inputs are similar, and we cannot guarantee that Output is unique or that it does not resemble existing third-party material. Output is not legal, medical, financial or other professional advice.

Your responsibility for what is published. By design, the Service publishes on your behalf on the schedule you set, without a mandatory human review step. You are solely responsible for reviewing Output before or after publication, for its accuracy, and for its compliance with the laws and platform rules that apply to you, including advertising, consumer-protection, professional-regulation and disclosure requirements. You remain in control at all times: you can edit, regenerate, unpublish or disable any article, and change your voice, keywords and calendar for future articles.

Model providers. Output is generated with the assistance of third-party AI providers. We contract with them on terms that prohibit the use of your Customer Content and Output to train their models, and we do not use your content to train foundation models ourselves. The providers we use and how they process data are described in the Privacy Policy.

8. Intellectual property

The Service, including its software, models and prompts, dashboards, API, SDK, documentation, design, and the Bunzy name and logos, is owned by Bunzy or its licensors and is protected by intellectual-property laws. Except for the limited right to use the Service under this Agreement, no rights in the Service are granted to you, whether by implication or otherwise. Bunzy reserves all rights not expressly granted.

Feedback. If you send us suggestions, ideas or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

Publicity. We may identify you as a customer by name and logo in our marketing unless you ask us in writing not to.

9. Acceptable use

You agree not to use the Service, and not to permit anyone to use it on your behalf, to:

• Connect a website, domain or third-party account that you do not own or are not authorized to publish to.
• Generate or publish content that is unlawful, defamatory, fraudulent, deceptive, or that infringes any intellectual-property, privacy, publicity or other right of a third party.
• Generate or publish sexual content involving minors, content that incites violence, terrorism, hatred or self-harm, or content that harasses or threatens any person.
• Generate or publish content that impersonates a person or organization, or that presents a fabricated statement, review, endorsement or image as genuine.
• Generate or publish content that offers regulated professional advice, including legal, medical, financial or pharmaceutical advice, without the qualifications and disclosures the law requires, or that promotes illegal goods, weapons, controlled substances or gambling where prohibited.
• Use the Service for link schemes, cloaking, doorway pages, hidden text, or any practice that violates the published guidelines of a search engine or AI platform, or to distribute spam, malware or phishing content.
• Attempt to extract, reverse-engineer, scrape or copy the Service, its prompts, models, or underlying data, or use Output or the Service to train, fine-tune or benchmark a competing AI model or to build a competing product.
• Access the Service through automated means other than our documented API and SDK, circumvent rate limits, quotas, authentication or security measures, or interfere with the integrity or performance of the Service or of any third-party platform it connects to.
• Resell, sublicense, rent or otherwise make the Service or access to it available to third parties except as section 16 permits.
• Use the Service in violation of export-control or sanctions laws, or in any way that violates applicable law.

We may investigate suspected violations and may remove content, suspend generation or publishing, or terminate your account under section 5. Where practicable we will notify you and give you an opportunity to respond.

10. Service availability and support

We aim to keep the Service available at all times, but we do not guarantee that it will be uninterrupted or error-free. The Service may be unavailable during scheduled maintenance, of which we will try to give advance notice, and during unscheduled maintenance or outages, including those caused by third-party providers on which the Service depends. No service-level commitment applies unless we have agreed one with you in writing.

Support is provided by email at hello@bunzy.io and through the in-app chat during our published business hours. We respond to support requests as soon as we reasonably can and prioritize issues that prevent publishing. Where a sustained failure of the Service is caused by us, the Refund Policy describes the remedy.

11. Third-party integrations

Integrations are the connections between the Service and third-party platforms, including WordPress, Shopify, Webflow, Wix, Ghost, Framer, Notion, Google Search Console, our Next.js SDK, and webhooks or other endpoints you configure. When you connect an Integration, you authorize us to access the connected platform and to publish and read content on your behalf to the extent necessary to provide the Service. Your use of each platform is governed by that platform's own terms, and you are responsible for complying with them.

Integrations depend on third-party APIs, credentials and policies that we do not control. We are not responsible for changes to a platform's API or pricing, for the platform's downtime, for credential expiry or revocation, for security plugins, firewalls, hosting configurations or caching layers that block publishing, or for any modification the platform makes to published content. If an Integration stops working, the Service may pause publishing until it is reconnected, and we will notify you where we can detect the failure. Articles the Service has already published are stored on the connected platform and are subject to that platform's availability and terms.

You are responsible for the credentials you provide. Where an Integration requires an API key, password or token, we store it encrypted and use it only to operate the Integration. You should revoke credentials on the connected platform when you disconnect an Integration or close your account.

12. Disclaimers

To the fullest extent permitted by law, the Service and all Output are provided as-is and as-available, without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will meet your requirements, operate without interruption, or be free of errors or harmful components, or that Output will be accurate, complete, original or suitable for any purpose.

Search and AI visibility depend on factors outside our control, including search-engine and AI-platform algorithms, your domain's history, your industry and your competitors. We do not warrant that you will achieve any ranking, traffic, citation, backlink count, domain-rating change, lead or revenue outcome. Some jurisdictions do not allow the exclusion of certain warranties, in which case the exclusions apply to the extent permitted.

13. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, data or business opportunity, arising out of or relating to this Agreement or the Service, however caused and under any theory of liability, even if advised of the possibility of such damages.

To the fullest extent permitted by law, Bunzy's total aggregate liability arising out of or relating to this Agreement or the Service is limited to the amount you paid to Bunzy for the Service in the 12 months immediately before the event giving rise to the claim. These limitations do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or for a party's indemnification obligations under section 14. If you are a consumer, nothing in this section limits rights you have under mandatory consumer-protection law.

14. Indemnification

By you. You will defend, indemnify and hold harmless Bunzy and its officers, directors, employees and contractors from and against any claim, demand, loss, liability, cost and expense, including reasonable legal fees, arising out of or relating to Customer Content, content you publish through the Service, your use of Output, your violation of this Agreement or of applicable law, or your infringement of any third-party right.

By Bunzy. Bunzy will defend you against any third-party claim alleging that the Service itself, excluding Customer Content, Output, Integrations and third-party platforms, infringes that party's patent, copyright or trademark or misappropriates its trade secret, and will pay the damages and costs finally awarded or agreed in settlement. This obligation does not apply to claims arising from Customer Content, from Output, from your combination of the Service with materials not supplied by us, from your use of the Service in breach of this Agreement, or from any modification of the Service not made by us. If such a claim is made or appears likely, we may, at our option, procure the right for you to continue using the Service, modify or replace it so that it is non-infringing, or terminate the affected Service and refund any prepaid fees for the unused portion of the term. This section states Bunzy's entire liability, and your exclusive remedy, for third-party intellectual-property claims.

Procedure. The indemnified party must give prompt written notice of the claim, allow the indemnifying party sole control of the defense and settlement, and provide reasonable cooperation at the indemnifying party's expense. The indemnifying party may not settle a claim in a way that imposes obligations on the indemnified party without its consent, which will not be unreasonably withheld.

15. Copyright complaints

We respect intellectual-property rights and expect our customers to do the same. If you believe that content generated, hosted or published through the Service infringes your copyright, send a notice to hello@bunzy.io that includes: identification of the copyrighted work; identification of the material you believe is infringing and where it is located; your name, address, telephone number and email address; a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorized to act for the owner; and your physical or electronic signature.

On receipt of a valid notice we will remove or disable access to the material within the Service, notify the customer who published it, and give them the opportunity to submit a counter-notice. We terminate the accounts of customers who are repeat infringers. Where the content is published on a customer's own website or on a third-party platform rather than hosted by us, we will forward the notice to the customer; removal from that site is under the customer's control and the platform's policies.

16. Agencies, resellers and affiliates

Agencies. You may use the Service to manage websites belonging to your clients, provided that you are authorized by each client to connect their site and publish to it, that you have obtained any consents needed to provide their content and data to us, and that you remain responsible to us for all activity on those sites. Output generated for a client site may be delivered to that client under your own brand. Each client site is a separate project in your account and is subject to your plan's limits.

Resale. You may not resell, sublicense or provide access to the Service itself, including dashboard logins or API keys, to any third party, and you may not offer the Service as a white-labeled product, unless you have a written reseller or partnership agreement with us. Delivering Output to clients as described above is not resale.

Affiliates. Referral commissions, discount codes and other affiliate arrangements are governed solely by the written terms of the program under which they are offered. Nothing in this Agreement creates an affiliate, partnership or agency relationship.

17. Export controls and sanctions

You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive United States sanctions, that you are not listed on any US, EU, UK or UN sanctions or denied-party list, and that you are not owned or controlled by any such person. You agree to comply with all applicable export-control and sanctions laws in your use of the Service, and not to use the Service for any purpose prohibited by them.

18. Force majeure

Neither party is liable for any failure or delay in performing its obligations, other than payment obligations, to the extent caused by events beyond its reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, government action, failures of the internet or of telecommunications or utility services, failures of third-party AI, hosting, payment or platform providers, and denial-of-service or other malicious attacks. The affected party will use reasonable efforts to resume performance as soon as practicable.

19. Assignment and change of control

You may not assign or transfer this Agreement or any rights under it, in whole or in part, without our prior written consent, except that an agency may transfer a project to the client that owns the site with notice to us. We may assign this Agreement without your consent to an affiliate or to a successor in connection with a merger, acquisition, reorganization or sale of all or substantially all of our assets, and will notify you of any such assignment. Any purported assignment in violation of this section is void.

20. Governing law and disputes

This Agreement is governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to the paragraph below, the state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, and each party submits to their jurisdiction.

Before starting formal proceedings, the parties will attempt in good faith to resolve any dispute by contacting each other, in our case at hello@bunzy.io, and allowing at least 30 days for discussion. If you are a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of the country in which you habitually reside, or of the right to bring proceedings in the courts of that country where the law grants it.

21. Changes to these Terms

We may update this Agreement as the Service evolves. If a change is material, we will notify the account owner by email at least 14 days before it takes effect, and the updated date at the top of the affected document will change. Continuing to use the Service after a change takes effect constitutes acceptance. If you do not accept a change, you may cancel under section 5 before it takes effect. Changes required by law or that only add new functionality may take effect immediately.

22. General provisions

Notices. Notices to Bunzy must be sent by email to hello@bunzy.io. Notices to you will be sent to the email address on your account, and are deemed received when sent. Keep that address current.

Entire agreement. This Agreement, as defined in section 1, is the complete and exclusive agreement between the parties regarding the Service and supersedes all prior or contemporaneous proposals, understandings and agreements, written or oral, on the same subject. Any terms contained in a purchase order or similar document you issue are rejected.

Waiver and severability. A party's failure or delay in exercising a right is not a waiver of it. If any provision of this Agreement is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full effect.

Relationship. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment, franchise or agency relationship, and neither party may bind the other.

Language. This Agreement is written in English. Any translation we provide is for convenience only, and the English version controls in the event of a conflict.

Contact

Bunzy is operated by KLOE LLC, 30 N Gould St Ste R, Sheridan, WY 82801, US. Questions about these Terms: hello@bunzy.io.